Legal

Terms of Service

The agreement between you and Lumio when you use our apps and services.

Last updated: June 12, 2026

The short version: use Lumio fairly, your content stays yours, pay for what you subscribe to, and we'll do our best to keep the service reliable. Cancel anytime.

1. Acceptance of Terms

By creating an account or using Lumio (the "Service"), you agree to these Terms of Service and our Privacy Policy. If you don't agree, please don't use the Service.

2. Your Account

  • You must be at least 13 years old (or the minimum age in your jurisdiction).
  • You're responsible for keeping your login credentials secure and for all activity under your account.
  • Provide accurate information and keep it up to date.

3. Your Content

Everything you add to Lumio — tasks, projects, notes — belongs to you. You grant us only the limited license needed to store, process, and display your content back to you and to provide features you enable (like AI scheduling). We claim no other rights over your content.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or to store unlawful content.
  • Attempt to breach, probe, or circumvent our security measures.
  • Reverse engineer, scrape, or resell the Service without written permission.
  • Interfere with other users' use of the Service.

5. Subscriptions and Billing

  • Paid plans renew automatically until cancelled. You can cancel anytime in Settings; access continues until the end of the paid period.
  • Prices may change with at least 30 days' notice — changes never apply retroactively to a period you've already paid for.
  • If a payment fails, we'll retry and notify you before downgrading your account to the Free plan.
  • Refunds: if Lumio isn't right for you, contact us within 14 days of your first payment for a full refund.

6. Free Trial

New accounts may receive a 14-day Pro trial. No credit card is required, and at the end of the trial you simply move to the Free plan unless you upgrade.

7. Service Availability

We work hard to keep Lumio fast and available, but the Service is provided "as is" without warranties of uninterrupted availability. We may occasionally perform maintenance, and we'll give notice for anything significant.

8. Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms, with notice where practical. On termination, you can export your data for 30 days before deletion.

9. Limitation of Liability

To the maximum extent permitted by law, Lumio's total liability for any claim arising from the Service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential damages, or for decisions you make based on scheduling suggestions.

10. Changes to These Terms

If we make material changes, we'll notify you by email and in-app at least 14 days before they take effect. Continued use after that date means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles. Disputes will be resolved in the courts of Kuala Lumpur, Malaysia.

12. Contact Us

Questions about these Terms? Email legal@lumio.app or write to: Lumio, Level 10, Menara Example, Kuala Lumpur, Malaysia.